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Question

Laserfiche OneDrive Business Import Integration Error

Laserfiche Web Client Integrations Version 11
Updated May 8, 2024
asked on July 21, 2023

Hello,

 

I am wondering if anyone can help on the best way to achieve OneDrive integration with a Laserfiche Repository. Users are unable to upload folder to LF from their OneDrive on their PC as the files are not downloaded offline and are only downloaded when manually requested. This means that uploading of files from OneDrive fails unless all the documents are on disk. 

I seen that integration was available for the Web Client so I have been trying to setup the Cloud Import Services for OneDrive Business. I have added the application in the Azure Development portal and added these credentials to the web client. I now receive the option when importing files and users can view the contents off their OneDrive...

However when importing the following error occurs:

 

Has anyone seen this issue before? Any assistance is appreciated, Thank you 

 

Christian

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Answer

SELECTED ANSWER
replied on July 25, 2023 • Show version history

Hi Christian, it seems your configuration and usage is correct then. I think it is better to open a support case so that the team can investigate and troubleshooting what occurs in the application.

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Replies

replied on July 24, 2023

Hello Christian,

 

The integration supports importing files from Onedrive to Laserfiche repository in Web Client, you have to go to Web Client:

  • In the folder browser, click the Import button, or right-click and select Import
  • Perform one of the following:
  • Click Upload and select one or more files to upload, then click Open.
  • Select a cloud import service (Google Drive, OneDrive, or OneDrive for Business). The first time you select this option, you will be prompted to allow Laserfiche to access information in this account. Select the file or files you want to import and click Import.

 

If you are trying to open the link directly, it will not work. The message indicates that "only supports opening from Web Client".

 

 

The reference is Importing Documents (laserfiche.com).

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View 2 previous replies
replied on July 25, 2023

Hi Huazhen,

Thanks for your reply!

I receive this page when i go to the web client and then click Import > One Drive Business, i am given the page in my screenshot above. However when clicking import it states i must be using web client... I followed the instructions in the one drive web client services configuration here https://doc.laserfiche.com/laserfiche.documentation/11/administration/en-us/Default.htm#../Subsystems/WAConfiguration/Content/import-services.htm?TocPath=Web%2520Client%2520Administration%257CConfiguring%2520the%2520Laserfiche%2520Web%2520Client%257CConfiguration%2520Page%257CServices%257C_____2

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SELECTED ANSWER
replied on July 25, 2023 • Show version history

Hi Christian, it seems your configuration and usage is correct then. I think it is better to open a support case so that the team can investigate and troubleshooting what occurs in the application.

1 0
replied on July 28, 2023

Thanks Huazhen i will contact our VAR. I will update here if a solution is found.

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replied on May 7, 2024

Did you ever get this working?

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replied on May 8, 2024

@████████ no unfortunately. We decided that the integration was not going to fulfil our requirement as it is limited when it comes to shared drives etc. We settled for downloading documents locally from the one drive client before dragging into LF.

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