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Question

Question

When using the Laserfiche Office plugin to save documents New Version is not appearing when editing PowerPoint Documents

asked on July 17, 2023

Hi I was wondering if anyone is experiencing the below

 

When double clicking on a PowerPoint Document from within the Laserfiche Windows Client, then making your changes to a document. You would normally navigate to the Laserfiche Menu and Click Save to Laserfiche. At this point you should get the option to Save as New Version as well as New Document, however, for PowerPoint documents it is not offering this option.

 

If you do the same for Word/Excel then the option appears, therefore, at this stage the issue is just isolated to PP. As a work-around for the affected users, I have asked the users to do a control S and when the users exit the PowerPoint document, they are offered the option of Save as a new Version.

If you do the same for Word/Excel then the option appears, therefore, at this stage the issue is just isolated to PP. As a work-around , I have asked the users to do a control S and when the users exit the PowerPoint document, they are offered the option of Save as a new Version.

Additional Notes: If you save a new document to Laserfiche using the plugin and then attempt to change the document whilst its still open you will then be given the option to save a new version.

 

Has anyone else experienced this? 

 

Version Of Laserfiche Client: 10.4.2

Version of Laserfiche Plugin: Office Integration 10.4.2.232

Version of Office: Micorsoft 365 Apps for Enterprise 16.0.15601.20680

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Replies

replied on July 17, 2023

Sorry just to be clear its the Save New Version that is not showing

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