You are viewing limited content. For full access, please sign in.

Question

Question

cloud workflow metadata not showing

asked on June 30, 2023

We have a workflow (this is cloud based) that moves a document for finance department. It goes to one person for review and approval then to finance for entry into the accounting software then to our CEO for approval then back to accounting for processing and cutting of checks, etc. The workflow should be keeping a history of each move the invoice makes and it is not. it just shows the final step in the vendor file once it is filed and paid. How can I get it to keep the entire history of the invoice moving in the system. We have moved from an on-site system to the cloud and our on-site keep the entire history which we are required to do. 

0 0

Replies

replied on June 30, 2023

You could try creating a multi-value field to track the history. Workflow can append to this field every time it moves the document around.
 

Configure security on the metadata field to allow users to view the field but not modify it.

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.