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Question

Microsoft Intune

Mobile
Updated March 13, 2024
asked on June 26, 2023

I have a user whos goal is to be able to push out Laserfiche Mobile app to their iPhones/iPads with preconfigured settings. Do you know if Laserfiche can be setup to do SSO authentication? If so, they are using MS Intune to push out iOS apps, MS Intune needs to have an XML configuration file for the iOS app. In the XML Configuration file, they want to be able to set certain settings, such as the URL, and make it easier for users to login using the AD Credentials.  I have attached an image of the XML configuration page they are looking to use.

msintune.png
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replied on June 28, 2023

Microsoft Intune isn't specifically supported, but it's possible that the existing MDM/app deployment support is compatible. The app documentation includes a section on MDM/MAM support, including specifying the URL: https://go.laserfiche.com/support/webhelp/laserfichemobile/10/en-us/lfmobile/lfmobileadmin.htm#Installation_and_Configuration/Mobile-Device-Application-Management.htm

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replied on March 12, 2024 • Show version history

Hi Brianna,

 

If this KB doesn't work for a specific MDM application, should we open a case with development to investigate or is it not supported?

 

Thank you.

 

I was able to make it work with a KB provided by the 3rd party MDM.

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replied on March 13, 2024

We may be able to help troubleshoot IBM MaaS360, but for other specific MDM provider, I recommend contacting the MDM application support instead.

The Laserfiche mobile app is interpreting the XML parameters and certificate we support, and the actual push out is handled entire on the MDM application side.

 

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