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Question

Question

Quickfields Fixed Annotations, not redacting multiple region zones

asked on June 13, 2023

We have had a QF session for several years that has worked at redacting several regins/zones in an Accident report using Fixed Annotation. Some time this year - it stopped working. It only redacts the 1st region selection/zone. 

I have tried updating the regions. I have tried multiple Fixed Annotation processes for each region I need annotated but this is still not working. 

I am trying to completely build a new session - but I cannot get QF to redact more than one field with the Fixed Annotation feature. 

I have tried using a PDF file, TIFF file, PNG file with no luck. Any other suggestions on using Fixed Annotation and redact several different areas on a file?

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Answer

SELECTED ANSWER
replied on June 14, 2023

Hi Carmen,

What version of Quick Fields are you using?

 

This sounds like bug 412952 which got fixed in Quick Fields 11 Update 3 (https://support.laserfiche.com/kb/1014427/list-of-changes-for-laserfiche-quick-fields-11-update-3).

 In Quick Fields, all annotations added in page processing are now successfully applied to the document. (412952)

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