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Posted to Laserfiche Cloud

Question

Problem for data recording in smart Invoice Capture

asked on May 17, 2023

Hi everyone,

We have the problem for data recording "Accounts Payable - Invoice Review and Payment with Smart Invoice Capture" in solution template.

Over all we have Imported and run the document template, and then
After upload Invoices documents in repository (Solution Templates\Accounts Payable\Invoices\1. Incoming Invoices) we get notification task it is manual review.

The metadata failed to be filled on form. It looks like an empty manual review form and doesn't display an invoice display for manual review in my inbox task.

Has anyone experienced something like this or can help us to solve the case?

Image we sent on attachment.

Thank You
saputrap

Laserfiche manual review is empty.PNG
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Replies

replied on May 18, 2023

You can check the Field Rules of this Form. Its default setting below shows that the "Invoice URL" will be always hidden. You can configure the rules manually.

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replied on May 21, 2023

Hi Zhinpeng,

Your rule 1 is same with our rule for manual review in setting form,
I look for our case that Business Process is failed to record the data Invoice sample.

Attachment we sent is the inbox in Laserfiche Task.

And we don't know where the problem make it can't get the data.

Thanks,
Saputrap

 

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