Hello, 

Is it possible to send a email service task along with the form to be filled out to external users? Example, we have a process that we want an internal employee to start and then sends out the form to students to fill out.

I tried to use the email service task for external users outside of our domain but this is the error I get:

Unable to send an email to '<user's email>'. Please ensure your email address is entered correctly. [LFF2001-EmailSubmissionTypo] Details: URL: Error: EmailSubmissionTypo Date: 4/25/2023 11:20:45 AM (Pacific Standard Time) HTTP Status Code: 400 Business Process ID: 148 Instance ID: 26703 Business Process Name: Student Account - Promissory Note Stack Trace: Caught exception: Laserfiche.Forms.CommonUtils.Exceptions.LFFormsException Message: Unable to send an email to '<user's email>'. Please ensure your email address is entered correctly. [LFF2001-EmailSubmissionTypo] at Laserfiche.Forms.CommonUtils.EmailDeliverFactory.DeliverEmailSync(IEntityContext context, EmailMessage em) at Laserfiche.Forms.Routing.EmailService.Execute(Int32 instanceId, IRoutingContext routingContext, RoutingInstanceStatus OriginalStatus) at Laserfiche.Forms.Routing.ServiceTask.Execute(Int32 instanceId, IRoutingContext routingContext) Inner exception: System.Net.Mail.SmtpFailedRecipientException Message: Mailbox unavailable. The server response was: 5.7.54 SMTP; Unable to relay recipient in non-accepted domain at WebCommonCtrls.EmailDeliver.DeliverEmail(EmailMessage em, Int32 retryCnt) at Laserfiche.Forms.CommonUtils.EmailDeliverFactory.DeliverEmailSync(IEntityContext context, EmailMessage em)

Thank you,

Daniel