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Question

Admin Console Crashing on Server 2019

asked on April 24, 2023

I have a situation where the Admin Console began to crash with this message:

Faulting application name: mmc.exe, version: 10.0.17763.1697, time stamp: 0x6e7d0aa5
Faulting module name: Comctl32.dll, version: 6.10.17763.4252, time stamp: 0x719f106b

Specifically when looking at Fields, and only when I navigate to fields using the right hand pane.  When I expand the items on the left hand pane, I can open Fields without any problem.

For instance, this navigation  method works:

 

But not this one...

This is on a Server 2019 Standard machine which got updated on 3/23/2023 and then on 4/20/2023. The dll in question has a date of 3/20/2023, so was updated on 4/20.

Just wondering if anyone else has run across this problem.

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Replies

replied on April 24, 2023

I haven't seen any support cases like this come in yet. A crash dump would be very helpful to track down the problem.

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replied on April 25, 2023

On its way - I was not sure if it was a LF problem or a MS problem.

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