Question

Laserfiche web client installation

Web Client Version 11

Updated April 2, 2023

asked on March 30, 2023

I can't install the web client after uninstalling it

because I can't see the Laserfiche web client check box here

Has this ever happened to anyone before?

Screenshot_3 (2).png (16.29 KB)

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Answer

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replied on March 30, 2023

One reason it might not show up there is that the msi isn't present on disk. You would be looking for something like WebAccess-x64_en.msi. It's location may vary a bit, but in the installation I am looking at it's under \en\WebClient.

On the other hand, maybe the installer thinks it is still installed. Rebooting is the first thing I would try if you haven't done that yet. If there is still an entry in the Add/Remove Programs list, you might try seeing if the repair option helps at all.

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replied on April 2, 2023

Thanks very much,

the installation file is corrupted, the issue was in this file WebAccess-x64_en.msi

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Laserfiche web client installation

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