Question

Workflow Electronic Document Download / Image

Workflow

Updated March 29, 2023

asked on March 23, 2023

Hi all,

This might be a very basic question, I must be missing the concept of Electronic documents.

I'm trying to use Workflow to manipulate attachments from a form.

I'm having two issues

1. The attachment saved to the repository is missing the file extension. So for example I attach a simple .jpg. It shows up but missing its extension.

e.g

the second issue I am having is in the workflow I search for the file (which I've tagged with the submission ID to a category, in this case i've called it "Leave Attachment Upload"") it finds the file ok but has an error on the Electronic document download task

This is my workflow for the file attachment

What am I missing here?

Any help appreciated

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Replies

replied on March 24, 2023

There are certain formats (default list: bmp, gif, jpeg, jpg, pcx, png, tif, tiff, and txt) that get imported as LF Documents instead of Electronic Documents by LF Client and Forms. This means that there is no electronic document to download.

You will need to use a Conditional Decision to handle Electronic Docs differently than LF Docs.

Your other option is to log into the Client as the user in your WF connection profile, go to "Tools" > "Options", then "New Documents" > "File Conversion", and remove any extensions that you want to remain as Electronic documents.

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replied on March 29, 2023

Thank you, that is a good workaround!

Much appreciated!

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replied on March 24, 2023 • Show version history

Hi Shan

When using a "Search" or "Find Entries", you need to use a For Each Entry to cycle through the results even if only returning 1 result.

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replied on March 29, 2023

Oh, good to know, thanks for the tip I will add that.

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Workflow Electronic Document Download / Image

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