I have just begun using the Email Archive agent. I am hitting an issue and I don't know if it's a bug or if I'm not setting the right settings.  My situation is that I am monitoring an inbox for 2 different types of emails. I need to handle the PDF attachments in these emails. The attachments are being stored in an incoming folder in LF as a LF document, where a workflow kicks off to manipulate the document.

In one type of email, both the subject line and the attachment name are formatted somewhat similarly, They both basically have <Name> - <ID> - <Year> - <subject> in them. In the agent configuration for this document type, I have it set to separate the attachment and discard the email message. The LF document property for Name is set to %(EmailSubject). I noticed that even though I had it set to EmailSubject, the LF document was named the same as the attachment, but I didn't think too much about it.

In the second type of email, I am having a problem. This is because, unlike the first type of email, the email subject is formatted as <Name> - <ID> - <Year> - <subject>, but the attachment name is a generic name. I set up my agent import profile the same as the first one, with the document property for Name set to %(EmailSubject). Now it's a problem, because in Laserfiche, instead of the LF document name being the email subject as I would expect, the LF document name is the generic attachment file name. Therefore, my workflow has no detailed name to parse apart for the various values.

How can I get just the converted PDF attachment in LF as a document, and having the email subject as the file name as it sounds like it should?

I can probably send redacted screenshots if you need more information, but hopefully I have explained the problem well enough. Thank you.