Hello,

Customer reached out with the following observations when viewing Groups in the Web Client Admin Section:

In Laserfiche web client 10.4.2, there are several areas of the interface where the UI doesn’t display Laserfiche Groups consistently, and in some cases doesn’t display them at all. Are these known issues, or is there a way to fix it?

For example, in most areas of the interface, Laserfiche Groups are displayed with the icon for a single user instead of the icon for a group. This makes it impossible to tell the difference between users and groups in these views.

Specifically, this affects the Access Rights window that is displayed after selecting "Show Security" from the right-click menu as well as in the Management view, when viewing the member list of a Laserfiche Group. In both cases, entries are displayed with the single user icon showing a single silhouette rather than the group icon with two silhouettes, and listed as “Laserfiche User,” regardless of whether the entry is a User or a Group.

Additionally, the Management console doesn’t display the membership list for certain groups, and when clicking on a group that has an empty membership list the management console often displays the membership list from the previous group that was selected, making it appear that those members are in the empty group.

Customer provided specific LFDS group, that I cannot display here, but I can confirm from the screenshots, that in LFDS there are 4 Users in this group, but the screenshot taken from the Web Client Admin shows shows no users for this group.

Below are the following examples:

LFDS  Groups showing correct Group Icon for nested groups within groups (I removed the specific name of the customer's group):

Web Client Admin Groups View (I removed the specific name of the customer's group):

Appreciate any feedback on this,

Jeff Curtis