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Question

Question

highlight routed documents to a folder

asked on February 12, 2023

How to stop All users put A annotation in same time to a shortcut document

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Replies

replied on February 13, 2023

Placing an annotation on a document requires that the user have an exclusive lock on the document. This happens automatically, but prevents users from placing annotations at the same time.

What is the problem you are experiencing?

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replied on February 18, 2023

more than one user open the same doc shortcut in the same time that make the doc unable edit the doc from other users beacuse one of the user keep the doc opened

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replied on February 18, 2023

more than one user open the same doc shortcut in the same time that make the doc unable edit the doc from other users beacuse one of the user keep the doc opened

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replied on February 20, 2023

Once a user acquires a lock on a document, other users will be unable to modify the document until the first user saves their changes.

I would take a step back and look at your business processes. Why are multiple users attempting to annotate the same document at the same time? Are they duplicating effort? Could a workflow route it to them in turn?

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