Hi William,

Even if you have Laserfiche Scanning installed on your PC, I don't believe it appears as it's own program in Add/Remove Programs - it's just part of the Laserfiche Client Suite.

Laserfiche Scanning is part of the Windows Client install. When you launch the autorun.exe file in the install files, you'll choose the Windows Client option, and then the 'modify' option when it asks if you want to remove, repair, or modify your installation. Then check the box for Laserfiche Scanning and proceed with the install. As far as accessing these install files, I would check with your IT about a shared location from which you can access them on your network, or if you should download them yourself (10.2.1 link here).

If you don't have permissions to create new documents in Laserfiche, the scan button in the client will remain gray. So you very well could have Laserfiche Scanning installed already, but if you don't have permissions to create documents, the scan button will be grayed out.