You are viewing limited content. For full access, please sign in.

Question

Question

Email Archiver Access denied 9013

asked on January 16, 2023

I have a dozen Email Archiver profiles set up to monitor the same email account but with different folders.

Ever since the new year, it is sending the processed emails to the Error folder in Outlook. 

It appears to be an issue writing to the repository. This error (see the error below) is from a new profile I created for testing.

 

Account svc.laserfiche@xxxxxxxxx: Exception occurred when processing mail (813c729b-060d-4647-a36f-e5cc040a1339) in profile 'New profile'.
 
Laserfiche.EmailArchive.ImportException
 
Message: Access denied. [9013]
 
StackTrace:    at Laserfiche.RepositoryAccess.EntryLock.LockInternal(HttpUrl url, LockType type, LockExtent lockExtent, Dictionary`2 additionalHeaders, String etag)
   at Laserfiche.RepositoryAccess.EntryLock..ctor(EntryInfo info, Nullable`1 duration, LockExtent extent, EntryNameOption options)
   at Laserfiche.RepositoryAccess.Entry.MakeDocFolderWithLock(EntryInfo info, EntryNameOption options)
   at Laserfiche.EmailArchive.Workers.CreateDocumentWork.GetFolder(Session Database, String strFolderPath, Boolean bCreateIfNotExists)
   at Laserfiche.EmailArchive.Workers.CreateDocumentWork.CreateDocument(Session session, ICreateDocumentWorkParameters parameters, Boolean& isNew)
   at Laserfiche.EmailArchive.EmailExecuteJob.DocumentWrapper.CreateDocument(IImportDocumentSource source, ICreateDocumentWorkParameters emailCreateDocParameter, IImportDocumentWorkSettings importSettings)

0 0

Answer

SELECTED ANSWER
replied on January 16, 2023

This was a repository folder access issue. Resolved.

0 0

Replies

You are not allowed to reply in this post.
You are not allowed to follow up in this post.

Sign in to reply to this post.