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Question

Question

Direct links to documents don't load the first time

asked on January 13

Hello, I have a web app that I have integrated with LF. When you click a button in my web app, it launches LF web access with a direct link to the document. EntryID and everything. LF web access is setup to auto login. This works great. Except for the first time. The first time you click on it, the document doesn't load, you just end up on the root folder. I then close that tab and click the button again and boom, I get the document. 

Why does the log-in break the direct link to the document? Seems like of like a bug to me. Anyone else experience this? 

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Replies

replied on January 13

can you post a sample link, please?

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replied on January 16

yes. 

https://anlfsrv.srapacific.com/laserfiche/Browse.aspx?repo=Operations#?id=12345

First time, it logs in and the user lands on the root folder. Second time, the document pops up. 

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replied on January 16

I'm on version 11 (11.0.2109.7) currently. Shouldn't that cover the update you are referring too? 

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