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Question

Question

Access Token Expiration Limit (Self-Hosted Laserfiche API Server)

asked on January 8 Show version history

Hello community,

Hopping everyone is safe.

 

We would like to know how to disable the "Access Token Expiration Limit" so that the generated token value of "Request for an access token" for "Bearer" will never expired?

 

Also where we can get the "Keyed Concurrent License" if it has?

 

Regards.

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Replies

replied on January 10

Rafael,

Do you mind sharing more details on how you are using our API?  Are you leveraging our client libraries (our client libraries automatically handle the process of refreshing tokens) or a 3rd party integration platform?

In regard to "Keyed Concurrent License", you can reach out to your territory manager and they can assist you.

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replied on January 10

Hi Andrew,


We use a 3rd party integration platform like "POSTMAN."
We used the token from the API server, and after a few minutes, the token that had been generated already expired, even in Laserfiche API Server. Also, we need to prove to our prospective client that Laserfihce can integrate into a 3rd party app using the API.

 

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replied on January 16

Rafael,

In your 3rd party platform you will need to detect when the token has timed-out and initiate a call to retrieve a new token.  This process is automatically handled by our client libraries, but if you can't use them, you'll need to add similar logic in your platform of choice.

 

Andrew

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replied on January 19

Hi Andrew 
 

Thank you for your feedback it helps,

Also, may we ask if Laserfiche Self-Hosted API is included in the basic package of Laserfiche Products? or it's a separate module where can we ask for the price?

 

 

Thanks

 

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replied on January 20

Rafael,
 

The Laserfiche API Server is available for download to all self-hosted customers via our Support site.

 

Best, 

Andrew

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replied on January 22

Hi Andrew,

 

Thank you for the info.

 

Regards,

Matt Andrew of Metasystems Inc.

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