File Attachment Linking Instead of Merging

asked on January 3, 2023 • Show version history

I am trying to merge attachments into a LF Form in WorkFlow, however when ever it is a jpg, png and jpeg file they will link instead of merging. My initial theory was that it was because of the source of the attachments(IOS or Android) but that is proving to be incorrect.

I am searching via a For Each loop looking at each attachment and determining if it's a tif, tiff, jpg, jpeg, png or pdf file. On the WorkFlow report, pdf files merge without any issue but when it comes to the the jpg, png and jpeg it says that the Document Extension is empty and links the attachments instead of merging them.

Does anyone have any thoughts as to why the Document Extension would be empty?

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replied on January 3, 2023

Workflow does not have built-in capabilities for merging PDFs, the only available functionality would be for moving image pages between documents. And if you're moving image pages, the file extension is not checked (and it does not matter). So it sounds like you may be using a script or custom activity? Try contacting your reseller if they provided this functionality.

If that's not the case, please give us a bit more information on what activities are used and post a screenshot of your workflow.

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replied on January 3, 2023

Hi Miruna,

Thank you for the correction. I am trying to Move Pages together and can't figure out where I am going wrong.

Thank you for your help :)

Below is part of the Workflow that is looping through each attachment and under it is the criteria for whether it is considered an image or not. If it is not considered an image it creates a link to the main document and repeats until there at no attachments left.

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File Attachment Linking Instead of Merging

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