I've been reading through the Workflow help documentation as well as previous presentations from Empower, specifically PDR204 Admin 205 Optimizing System Performance In Laserfiche Forms and Workflow. According to the PowerPoint presentation for that presentation, when you increase the threads in Workflow Admin Console > Advanced Server Options > Monitored Repositories, the Subscriber Tracer should then show a corresponding chart for each thread under Processing Loads. I could be reading into it incorrectly, but that is what I gathered from the slides.

This morning, under Processing Loads, my Starting Rules 1 was pegged at 100%. Taking my newfound knowledge, I increased the Starting Rule thread count from 1 to 2. I closed and reopened the Subscriber Tracer, but I still only showed the Starting Rules 1 (along with Notifications, Parent Conditions 1, Wait Conditions 1, and Wait Conditions 2). So, I increased the thread count to 3, but still no luck. I decreased it back to 2 and have had there for about an hour with no change. I have also tried restarting the Subscriber service.

Should I see a Starting Rules {n} in the Subscriber Tracer each time I add a thread? The help file says the subscriber updates once per minute and tries to wait for the opportune time to make the change. The Starting Rule 1 is now fluctuating, so I can't imagine it is still waiting.

Any help understanding this would be greatly appreciated. We are currently on Workflow 10.4.3.