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Question

Question

I can't treat again

asked on December 21, 2022

Hi all,

Using Quickfields Scanning, I try to process a pdf document again but the option is grayed out.

 

How to activate this option?

Thanks in advance

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Answer

SELECTED ANSWER
replied on December 21, 2022

The document didn't meet the identification criteria for any document classes (i.e. wasn't assigned a document class), so it can't be "reprocessed".  Instead, you need to use the option above it to manually assign it a document class (which will process the document accordingly). 

Or you can figure out why the document wasn't identified and, optionally, adjust the identification criteria of the document class you expected would be assigned.

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