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Question

Question

Does laserfiche sign you off at 16:00hrs everyday

asked on December 20, 2022

Hi Everyone, 

All the users at our office report that laserfice logs them out 16:00hrs everyday. However our work timings are from 8 to 17:00. Is there a fix for this? where should I check on laserfiche cloud or browser to fix this? has anyone come across this issue?

Kindly advise.

Thank you.

 

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Replies

replied on December 20, 2022

The user's session times out 8 hours after initial login. There currently is no way to change that. I logged a request for it. Reference ID #407392.

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replied on December 20, 2022

Thank you Miruna.

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