Platform: Windows 8.1

Customers affected: Self-hosted and Laserfiche Cloud

End of support: January 10, 2023

Microsoft is ending support for Windows 8.1 on January 10, 2023. On the same date, Laserfiche will end troubleshooting support for Windows 8.1 running Laserfiche software due to a lack of extended support for this operating system from its manufacturer.  

This policy change will continue to be applied moving forward, meaning that when the manufacturer ends extended support for a particular operating system, we will end support for Laserfiche software on that operating system. 

We encourage all customers to consider moving to newer operating systems to avoid any unsupported security vulnerabilities associated with these older operating systems.  

For customers who have a contract in place with the manufacturer for the extended security update program for operating systems that are out of extended support, Laserfiche will evaluate what’s needed to continue to support your deployment and provide you with a custom quote. 

We’re making this decision to provide a better experience to customers. For more information about the Laserfiche End-of-Life Policy, visit the Product Announcements Group. 

To subscribe to receive end-of-life, end-of-support and other product-related notifications, please subscribe to the Product Announcements group.