That worked Steve, thank you very much.

I did have a javasript to rmeove the comments section from the form. I removed this and the task is proceeding to next steps and not getting suspended. 

I removed this javascript without hesitation because it was not working either. I could still view the comment box on the form.

Do you have a solution to remove the comment box from laserfiche forms?

Please assist. 

Thank you

I noticed removing the custom JS resolved the STR issue for you. Any uncaught exceptions thrown on the page will cause STR to suspend, so make sure your custom JS is safe. 

Some Notes: 
Is your form using the New form designer or the Classic form designer? The new form designer has its own set of API and does not contain jQuery for free DOM manipulation, and thus you cannot modify the form like in classic form. 

On the classic form you can hide the comment section like so: $('.comment-section').hide().

Hi Joey,

Am using the new form designer, is there a way to remove the comment box on new form designer? could you help me with the code please.

thank  you.

For new form, try custom CSS if you just want to always hide the comment section. 

Form > Theme > CSS

#comment-container {
    display: none;
}

Hi Steve,

I came across this error again but this is at the last stage, and it gave me the same error. however I have removed all javascript on the forms, the only code I have is on theme >css. I dont think this theme setting affects because in the previous stages the files were saved in repository.

Does this have anything to do with the save location details. I have not provided a folder ID, I have mentioned the additional path.

I have attached the screenshots , kindly advise.

Hi Pallavi, 

May I see your JavaScript and CSS section?

Your form is reporting the following error: 

Error: Uncaught Exception: Error: SyntaxError: Private field '#comment' must be declared in an enclosing class

When testing your form for STR task. One tip is to open the form during preview mode or User Task runtime, and open the Developer tools from Chrome (press F12). Then inspect if your see and red exceptions. 

Hi Joey, 

Thank you for the quick reply.

No I am not uploading .png files, but still am getting the error. the error has reoccurred

here is the  CSS section screenshot and Javascript is empty. I do have a custom HTML. 

let me know if this is an issue?

thank you.

Hi Joey, 

I am not very familar with coding so I dont know how to debug the red exceptions.

kindly advise.

thank you

Hi Pallavi, 

The CSS I provided does seem to work with STR based on my internal testing. Your setup looks OK. Could you try publishing your process and run a new instance to test? Was your failure from old versions and you are re-trying?

Hi Joey, 

I published the process and am still receiving the same error. Does it have anything to do with the save location details?

It's still reporting the following error: 
Error: Uncaught Exception: Error: SyntaxError: Private field '#comment' must be declared in an enclosing class\n" +

Could you confirm all the forms in the process has custom JS removed? Especially anything that references '#comment' Make sure you check the correct form from the step that' used. As a last resort, try removing the CSS I provided as well. 

I forgot to remove custom JS on two forms, its removed now and am no longer receiving the error. Thank you Joey. I have added the CSS you provided and its not causing any error.

Thank you so much.