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Question

Question

Had 2 weeks worth of Forms terminate, how can I complete these without restarting?

asked on December 7, 2022 Show version history

It was just brought to my attention that for the last two weeks the Purchase Order Form has been terminating itself right before the last step which is saving everything in the repository. Is there any way I can get the items from those Forms saved to the repository without having to completely redo each and every one of those Forms?

And I mean any way, can I use a new Form to call up Workflow and have it use the old submission and instance ID to just do a "Save to Repository"? Any thing that is less work then having them all resubmit 300 forms by hand.

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Replies

replied on January 3, 2023

Hi Timothy:

For terminated instances, if you are using Forms 11 Update 3, you can try restart a user task in the instance and let it move on from there; if you are using older versions, there is no out of box way to fix this. You may open a support case, provide the database and let us prepare SQL script to recover the instances.

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