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Feature Request for Cloud - Require password length for SupportUser in the application code, not verbally

posted on November 9, 2022

If the password length requirement for SupportUser is 13 characters or whatever, can we just enforce this in the application. We keep having to ask them to lengthen it whenever there is a server issue and we need support. If it is critical that it is this long, then it should require it in the software right?

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replied on May 15, 2023

It is still allowing customers to create passwords way to short to allow us as the VAR to open a support tickets.

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replied on November 9, 2022

Thanks for the suggestion. We'll look into making it more clear.

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