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Question

Posted to Laserfiche Cloud

Question

Line breaks in multi-line textbox lost in Word Merge

asked on October 26, 2022 Show version history

Hi all,


Using LF Cloud. Trying to do a simple merge in a Word document using the value from a multi-line textbox. When using the multi-line textbox I've used [enter] to insert some carriage return/line feeds (so I can add paragraph style information), but when I add the field value to the merge field, they get lost. Using a rich text control is no good as the data comes across as HTML, which Word just displays as-is (would be even nicer if Word could render HTML from a rich text control, but it doesn't).

Does anyone have any ideas regarding how I could get these CRLFs happening in the Word document?

 

Cheers, Brett.

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Replies

replied on October 27, 2022

See help file for formatting RTF fields as RTF in Update Word Document.

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replied on October 31, 2022 Show version history

Hi @████████

 

Thanks for your response. We use Laserfiche Cloud. Is this available in that product? If it is, it must be named something else, but I fear it isn't available, which is a real shame.

 

Regards, Brett.

 

 

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replied on November 9, 2022

I see. Yes, cloud does not currently support passing RTF values from a business process to a workflow. But passing newlines through a multi-line field does work. If you're running into issues, it's probably best that you open a case with Tech Support and attach sample processes and Word doc.

 

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