We have recently migrated Laserfiche from one server to a new one. We de-licensed the old server, licensed the new server, and things seemed to be good. Then someone tried searching for something. We use a very basic setup, no real customization or anything, but searching is being problematic. When someone searches for a document by date or other value, it works fine.
But if someone searches for a text value, the following error occurs:
"Error connecting to the search engine. Either the search engine is offline or the search engine connection settings are misconfigured. Please contact your Laserfiche administrator. [9479]"
Again, this ONLY happens when doing a search for text. I checked on the server, and the index and search engine service is running. I tried restarting it to no avail. When clicking the details button on the error box, the following comes up:
------------ Technical Details: ------------
LF.exe (10.1.1.320):
Call Stack: (Current)
CSearchView::RunSearch
CSearchView::BeginSearch
Call History:
GetOptionString ([Search]ContextHitLength)
CAttachedRepository::GetProfileValue
GetOptionString ([Search]IncludeShortcuts)
CAttachedRepository::GetProfileValue
GetOptionString ([Settings]UseDefaultCollation)
CAttachedRepository::GetProfileValue
CSearchView::GetTemplateIdFromSearchString
IdleTimerProc
If anyone has any ideas on what this could be, I'd greatly appreciate hearing them.