We've come across and issue where we are getting an error message when attempting to engage the Laserfiche Web Office integration.  Receiving an error, could not find the associated Office application.

This is a known issue where Microsoft has stopped adding the path to office applications to the registry so Laserfiche is unable to find the applications.  Here is how to test if the registry path is, in fact, missing:  In the Run dialog, type excel.exe or winword.exe.  If it produces a message saying the Application could not be found, you will need to complete the steps below:

Open the registry and edit the value for the following:

HKLM\Software\Microsoft\Windows\CurrentVersion\App Paths\Winword.exe HKLM\Software\Microsoft\Windows\CurrentVersion\App Paths\Excel.exe

Set the (Default) value under each key to be the full path of the respective exe file for each application, for example: C:\Program Files (x86)\Microsoft Office\root\Office16\WINWORD.EXE and C:\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE

You may need to change the paths above if the actual winword.exe and excel.exe files are not located in those paths. This registry change would need to be made for all machines experiencing the issue.