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Question

Question

Outlook 2016 Cloud Sign In

asked on October 7, 2022

I am trying to sign in to my cloud repository to attach a document.

These are the steps:

1. I click on the Attach Laserfiche Document button

2. This screen comes up:

 

3. I click on attach repository

 

 

The "Laserfiche Server" and "Repository Name" have no information (they are blank) so I click on "Sign in here"

 

4. I get this error:

4. I click OK.

 

5. The sign in screen appears but it is blank as shown below:

 

 

Does anyone know how to resolve this issue?

 

Thanks.

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Replies

replied on October 7, 2022

Please open a support case and indicate the version of Laserfiche and Windows.

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replied on October 10, 2022

Thanks. Will do.

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replied on October 10, 2022

Based on that error: please verify that the following is installed:

  1. Latest Microsoft Edge browser
  2. Microsoft Edge WebView2 Runtime (downloadable from https://developer.microsoft.com/en-us/microsoft-edge/webview2/#download-section)
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replied on October 11, 2022

1 and 2 are already in place. Thanks.

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