We use HCL Notes as our email client on an HCL Domino server.  As such, when I try to drag an email from the Notes client into the repository or even into an "Upload Files" container in an LF form, the EML file is not viewable in the repository or in the LF form; if you try to open it, it just wants to launch Outlook. 

I've tried running the EML file through Import Agent and I've tried adding the .eml extension to the valid electronic file extensions list in the Windows Client when creating new documents, but it appears that conversion of .eml to Laserfiche Pages just isn't supported or I'm overlooking the correct way to do it.

Is there any way to add any of the following functionality?

• Convert .eml file to Laserfiche pages when dragging/dropping into the repository and/or a folder that Import Agent will process
• Ability to view .eml file in the Upload Image container in Forms when Preview is enabled in the container. (Perhaps some kind of conversion could happen i.e., convert to PDF when the user drags the .eml file into the Upload Files container? (New form designer).

Use case:  Our Sales department receives emails from customers with rejection reports and attached photos of rejected product.  Currently, they have to manually save the email as a PDF before uploading to the LF form; they also have to drag the attachments one at a time to the LF form's upload file container because our Notes email client does not support dragging and dropping multiple attachments at one time.  In order to save as many steps as possible, I think it would be a vast improvement to their process if they could just drag the .eml file into the Upload File container and be able to view it when Preview is enabled.  If that's not feasible, another thought is that they could drag the .eml file into an Import Agent folder and have the Import Agent store it in the repository as LF Pages or PDF format, where Workflow could then attach the imported file to the Forms process (I think...?).

Thanks,

Mike