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Question

Question

Cloud Scanning Update available continously

asked on October 5, 2022 Show version history

Cloud is giving users a message that an update is available for the Desktop Scanning, but each time we click to download and run the updater, it just leaves it on version 11.0.2203.123

What version should it be upgrading to? Why does it keep saying an update is available? We need more specifics to troubleshoot this as there are no errors when we run the executable it downloads.

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Replies

replied on October 6, 2022

Please open a case with Tech Support and indicate the version of Laserfiche WebTools Agent.

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