Hello All, 

As a brief description of what i'm trying to accomplish, i'm trying to customize an email being sent from the Laserfiche Forms User Task.

Note: Long description, sorry in advance. 

This customization involves inserting a photo inside the email as a logo for a company. The company logo differs depending on a variable in the form. 

The issue that i'm facing is that the email is not properly showing the html that i'm inserting inside the html email body of the user task. 

kindly check the b the original text that i insert on the html body of the user task email.

Note that actual forms variable are input instead of the text between parentheses

<div style=”display: flex; flex-direction: column; align-items: center; justify-content: center;”>
       <h3>write the default text written in Laserfiche forms here</h3>
       <div>
              <p>body content that will be sent from Fadhil</p>
       <img src=”(variable of the base64)” alt=”(variable of company name) logo”>
</div>
</div>

kindly check the below photos as a reference of the text that is being generated after i save the original html text. 

Somehow, when i press outside the body or press on done and save it, some extra equal operators and double quotes are being added automatically in wrong places.

Moreover, when trying to use another method to solve the case and enter a base64 manually into the email body to reflect the logo, the Laserfiche Forms interface shows the resulting image. But the actual email sent to Microsoft outlook does not show the actual image. 

kindly find below the body visual and html from Laserfiche forms

and the result email below:

Kindly need your assistance in at least showing the image in the outlook email. i made sure the outlook settings are made properly to show html content with no success.

Regards,