There are no error messages available to my knowledge. when running the script using the "test script" button in the cloud rules, it states that it runs successfully with no errors but the api token is not generated to make the api calls. When I try to return the apiToken variable it is blank. Returning an error message is also blank. 

here is my code for this function: 

static string GetApiToken(string servicePrincipalKey, string base64EncodedAccesskey)
        {
            Console.WriteLine("***Getting Token***\n");
            var apiToken = "";
            
            
            try
            {
                AccessKey accessKey = AccessKey.CreateFromBase64EncodedAccessKey(base64EncodedAccesskey);//error
                TokenClient tokenClient = new TokenClient(accessKey.Domain);
                var response = tokenClient.GetAccessTokenFromServicePrincipalAsync(servicePrincipalKey, accessKey);
                apiToken = response.Result.Access_token;
                Console.WriteLine("apitoken for swagger = " + response.Result.Access_token + "\n");
            }
            catch (ApiException<ProblemDetails> ex)
            {
                Console.WriteLine(ex.Result.Title);
                Console.WriteLine(JsonConvert.SerializeObject(ex.Result));
                return ex.Message.ToString();
            }
            catch (Exception ex)
            {
                Console.WriteLine(ex.Message);
                return ex.ToString();
            }
            
            return apiToken;
        }
 

Please let me know if there is any other information I can provide. 

Hi Brandon, is it possible to print out the exception directly?

I am asking because you said there's no error message and I read your code and it seems to me, if ApiException happens, and if for some reason the ex.Result.Title and ex.Result is null, you won't get any error message.

Similarly, when catching Exception, if ex.Message is empty, you would nothing in the standard output as well.

Also, you mentioned getting an empty string for access token. Based on your code, it is possible that it's either one of two catch clause that returned. In that case, if ex.Message is empty or ex.ToString() returns an empty string, you will get an empty string.

the same code runs without issue in a separate console application, including the line mentioned above initially. 

The same function would not work when switched to a class library run from the cloud. 

As for getting an error message the only way to get an error message that I can see is returning one back to the script in the cloud. unless someone has a better idea? 

Even though the code is in a try catch block, if I try to return something along with the error message it will not do it signaling that the program does not complete to return anything at all and just terminates. 

I have switched the code into the initial function and instead of being called and in the cloud i get this generic error: 

Hi

The dotnet client libraries are open source, so if it helps, the code for that function can be found here

AccessKey accessKey = AccessKey.CreateFromBase64EncodedAccessKey(base64EncodedAccesskey);

https://github.com/Laserfiche/lf-api-client-core-dotnet/blob/33adfe325a4d63f1c673408f8b30656eb07bf51e/src/OAuth/AccessKey.cs#L26

To figure out why the exception is being thrown, are you able to see what the Console is printing? And are you able to see what error messages are being returned? If you are able to return the error message to the script in the cloud, then that would probably help to figure out what is going wrong.

Additionally, are all dependency files (dll) like the Laserfiche.Api.Client.Core able to be loaded by the script? 

as far as I can tell all dependency files can be loaded unless I am missing a way to assess this? 

I cannot return any value at all. When I put the function in question to the original method : 

I will get the red error message from above :

When I call a function that then calls this function I get this message: 

and in both cases I cannot return a value to assess:

this above will return nothing. no string at the end. 

Hi, to get more details for the red error message, could you check the windows event viewer? You should be able to find events for your remote agent under

Applications and Service Logs -> Laserfiche -> ProcessAutomation -> AgentFolder

Thank you I think this is the error to solve: 

How can this be remedied ? 

Perhaps the remote agent does not have access to the dlls used by the class library. Could you check steps 4 and 5 in this documentation

https://doc.laserfiche.com/laserfiche.documentation/en-us/Subsystems/ProcessAutomation/Content/Resources/Rules/scripts.htm

Check if the dlls used by the class library can be find in the folders specified in the AllowList in "plugin_settings.json" in the remote agent's folder. 

adding all dll files into the proper folder got rid of the red error message but now there is a different error message that I can return from a catch block: 

Could not load file or assembly 'Newtonsoft.Json, Version=13.0.0.0, Culture=neutral, PublicKeyToken=30ad4fe6b2a6aeed' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)

Hi, can you check if the "plugin_settings.json" file for the remote agent includes the default "." in the AllowList? I think this is the remote agent's bin folder which already contains newtonsoft 12, while the Laserfiche.Api.Client.Core uses newtonsoft 13. Could you try to remove "." from the AllowList and use a different folder that only includes the dlls for the script?

I moved the dll files for the script to a different location and specified it in "plugin_settings.json" which produces the same error.