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Question

Question

Web Client Internal Redirection - Enhancement Request

asked on September 13, 2022

We have a client that hosts an intranet only, and also uses what they call a load balancer for their internal sites. One of the reasons for this is that they don't want to get new certificates every year for lots of different machines. 

The load balancer (more properly a re-director) takes a generic http URL and then redirects it to the Web server using https.

So the generic URL is http://Laserfiche-webclient.domain.com and the redirect is to

https://webserver.domain.com  This is set in the IIS bindings on the web server.

This works beautifully for Web Link/Public Portal. However, the web client is still bound to the Web Server and does not fully load all of the resources. Instead we get this screen, where the metadata pane never loads.

 

 

In programming mode, the browser shows multiple messages like:

 

With a message, "Could not load content for https://laserfiche-webclient.domain.com/laserfiche/v11.0.2109.7/is-srcs" etc, etc.

using the original URL, but with https.

Clearly, it is not hip to the redirection URL.  So the request is, where this type of redirection takes place, can the redirected URL be added as an internal variable, either set statically or dynamically?  

We actually have multiple clients looking for this.

 

 

 

 

 

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Replies

replied on September 13, 2022

The plugin error in the screenshot is unrelated, that's just the web client checking for the Web Tools Agent. I wish we had more control about how that error appears, but we don't.

It sounds like requests to https://webserver.domain.com are routed through a reverse proxy that does ssl termination, is that right? If so, make sure that it passes along this information https://developer.mozilla.org/en-US/docs/Web/HTTP/Headers/X-Forwarded-Proto . Also, there's a place on the configuration page where you can specify the url that should be used to build links. It's more for when it's producing emails and the like, but it might help here also.

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replied on September 14, 2022

Thanks Brian - I'll check both of those references.

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