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Question

Question

email archive: has anybody seen this error when trying to setup a profile in Email Archive?

asked on August 14, 2022

I'm getting this error when I try to archive message and attachments with Email Archive 10.4 Update5:

"Error occurred when request server in profile 'xxxxx'. S22.Imap.BadServerResponseException.
Message: xm002 NO Client tried to access nonexistent namespace. (Mailbox name should probably be prefixed with: INBOX.) (0.001 + 0.000 secs)."

I've tried every INBOX name, variation, subfolders etc. I can come up, with no result. Always the same error.

I've tried to send emails from different email servers, commercial (e.g. icloud.com, gmail, etc.) and non commercial and no result. Same error.

Any ideas, anybody has experienced this? Any solution you've came up with?

EM3.jpg
EM3.jpg (109.52 KB)
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Replies

replied on August 15, 2022

What type of mail server you using?

Create a subfolder of inbox called "mylaserfiche"

Mbox a popular with open source uses Folders separated by "."  a dot eg.  inbox.mylaserfiche

compare with

Maildir format is folders separated by "/" eg  inbox/mylaserfiche

 

Laserfiche Archive handles Maildir format

 

Have a look at my papaer attached and let me know if it helps you.

 

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