Hi Erica,

Yes. Self-hosted Laserfiche systems do not have restrictions on server hosting providers.

The only requirements are that the server operating systems and databases follow the Supported Configurations list.

On Alibaba Cloud, this would mean:

• Elastic Compute Service Virtual Machine instances running Windows Server 2019 or 2022
• Storage:
  • Enhanced SSD PL0 "ESSD Cloud Disk" for all the server root (C:) drives
  • Enhanced SSD PL0 "ESSD Cloud Disk" for the data disks holding Laserfiche Full-Text Search (LFFTS) repository and Audit Trail search catalogs.
  • Enhanced SSD PL0 "ESSD Cloud Disk" for the data disks holding Laserfiche repository volumes if the repository size is expected to be 1 TB or less, otherwise use the more cost effective "Ultra Disks".
• Database; either:
  • SQL Server 2017 or higher, Standard or Enterprise edition, running on a Windows Server or Linux VM.
    • Follow the guidance in Running Microsoft SQL Server in an Alibaba Cloud ECS Instance.
  • ApsaraDB RDS for SQL Server, Alibaba Cloud's managed SQL Server hosting service.
    • See: Overview of ApsaraDB RDS for SQL Server and Competitive advantages of ApsaraDB RDS instances over self-managed databases
    • While we have not specifically tested Laserfiche with the ApsaraDB RDS for SQL Server service, it appears to be running normal SQL Server 2019 Standard/Enterprise Edition which we fully support.
    • I reviewed Limits of ApsaraDB RDS for SQL Server and AsparaDB RDS for SQL Server 2019 Features and did not find anything that indicates incompatibility with Laserfiche 11.

Once those infrastructure resources are provisioned, you install Laserfiche like normal. If you use the ApsaraDB RDS for SQL Server service you may need to pre-create empty databases for the various Laserfiche applications rather than creating them through the Laserfiche installation wizards.

Customers using virtual servers from any cloud provider should use a domain-locked Laserfiche license since the server "hardware fingerprints" can change and invalidate the default machine licenses. Domain licenses do not have this issue. As a Solution Provider, you can submit the request from the "Activation Keys" section of your Laserfiche Support Site account (scroll all the way to the right). Please reach out to your Laserfiche Sales contact if you need any assistance and they can show you the process.

Hope that helps!

Cheers,

Sam