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Question

Cloud - Assigning Licenses to Windows Users by Group

asked on July 25, 2022 Show version history

If I have a user that doesn't have a license and I am troubleshooting why, it seems there is an option to enable a verbose log and view the log. But I don't see where to view the log, I enabled it and the documentation says if you enable it you can view the log. Is this how you troubleshoot why a user does not have a license after adding them to the assigned Federation Group?

 

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replied on July 26, 2022

Chad, I'm told turning on that option will give a more detailed error to the user attempting to log in at login time, not actually make a log file.

We'll update the label and documentation to indicate that. Sorry about the confusion.

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