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Question

Forms Upload won't allow .mov file of only 6KB?

Forms Version 11
Updated July 11, 2022
asked on July 8, 2022

Anyone else have trouble uploading a small video with an extension of .MOV ?

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Replies

replied on July 8, 2022

Hi Connie,

Could you please provide more details on the error you encounter when trying to upload this .mov file to a form?

Do .mov files of other sizes work?

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replied on July 8, 2022

"File size or type is invalid"

I also asked the user if she could view the video because the size was suspicious being only 6 KB.  It looked to me like the video was basically empty.  Could that be the issue?

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replied on July 11, 2022

Okay, update:  The issue was just this one .mov record.  I successfully uploaded a different one of about 7mb.  

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