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Question

Question

Requesting help with Inclusive Gateway with AND/OR option

asked on June 30, 2022

I am adding a subprocess to a service request process that is existing, but my Inclusive Gateway is not branching off to the subprocess when expected, as outlined below.

 

I also tried:

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Answer

SELECTED ANSWER
replied on June 30, 2022 Show version history

For example, this last bit from your first option:

(/dataset/Department="Planning & Development" and
/dataset/Status="Closed"/dataset/Status="Closed (Awaiting Final Approval)")

Are you trying to say this (changes in bold)?

(/dataset/Department="Planning & Development" and
(/dataset/Status="Closed" or /dataset/Status="Closed (Awaiting Final Approval)"))

 

 

From your post, these items (highlighted in bold) appear to be missing something because you have two evaluations without a beak between them:

(/dataset/Department="Planning & Development" and
/dataset/Activity_List="Inspection - Outside Concerns") or
(/dataset/Department="Planning & Development" and
/dataset/Activity_List="Inspection - Routine") or
(/dataset/Department="Planning & Development" and
/dataset/Status="Closed"/dataset/Status="Closed (Ends Pocess)") or
(/dataset/Department="Planning & Development" and
/dataset/Status="Closed"/dataset/Status="Closed (Awaiting Final Approval)")

((/dataset/Department="Planning & Development" and
/dataset/Activity_List="Inspection - Outside Concerns") or
(/dataset/Department="Planning & Development" and
/dataset/Activity_List="Inspection - Routine") or
(/dataset/Department="Planning & Development" and
/dataset/Status="Closed"/dataset/Status="Closed (Ends Pocess)") or
(/dataset/Department="Planning & Development" and
/dataset/Status="Closed"/dataset/Status="Closed (Awaiting Final Approval)"))

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Replies

replied on June 30, 2022

You may want to include some parenthesis to make it easier for the system to parse these and/or statements properly.

Kind of like this: (1 and 2) or (3 and 4) or (5 and 6) or (7 and 8)

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replied on June 30, 2022

Thanks, Matthew!  Okay, so, now I've tried the following two versions and no go yet.  What am I missing?

(/dataset/Department="Planning & Development" and
/dataset/Activity_List="Inspection - Outside Concerns") or
(/dataset/Department="Planning & Development" and
/dataset/Activity_List="Inspection - Routine") or
(/dataset/Department="Planning & Development" and
/dataset/Status="Closed"/dataset/Status="Closed (Ends Pocess)") or
(/dataset/Department="Planning & Development" and
/dataset/Status="Closed"/dataset/Status="Closed (Awaiting Final Approval)")

((/dataset/Department="Planning & Development" and
/dataset/Activity_List="Inspection - Outside Concerns") or
(/dataset/Department="Planning & Development" and
/dataset/Activity_List="Inspection - Routine") or
(/dataset/Department="Planning & Development" and
/dataset/Status="Closed"/dataset/Status="Closed (Ends Pocess)") or
(/dataset/Department="Planning & Development" and
/dataset/Status="Closed"/dataset/Status="Closed (Awaiting Final Approval)"))

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replied on June 30, 2022

Are there errors in the last and third from last line of each of those two examples?

/dataset/Status="Closed"/dataset/Status="Closed (Ends Pocess)"
/dataset/Status="Closed"/dataset/Status="Closed (Awaiting Final Approval)"
/dataset/Status="Closed"/dataset/Status="Closed (Ends Pocess)"
/dataset/Status="Closed"/dataset/Status="Closed (Awaiting Final Approval)"

Each of thes elines has two criteria kind of mashed together.

Also is "Pocess" a typo on the field itself or just in these criteria?

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replied on June 30, 2022

Typo!  (*face smuck!*)   Retested after correcting... nope.  Rats!

Not sure what errors you're looking at in the last grouping (other than the typo!).  There's two closing options.  One where it doesn't officially close because there are some checks they are expected to look into first.  Someone will be assigned to those final checks if that option is picked.

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replied on June 30, 2022 Show version history

Oh, is it possible it doesn't like the brackets in there?  Nope, altered the variables on the Status field and tried it this way and again it didn't work:

((/dataset/Department="Planning & Development" and
/dataset/Activity_List="Inspection - Outside Concerns") or
(/dataset/Department="Planning & Development" and
/dataset/Activity_List="Inspection - Routine") or
(/dataset/Department="Planning & Development" and
/dataset/Status="Closed"/dataset/Status="Closed End Process") or
(/dataset/Department="Planning & Development" and
/dataset/Status="Closed"/dataset/Status="Closed Need Approval"))

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SELECTED ANSWER
replied on June 30, 2022 Show version history

For example, this last bit from your first option:

(/dataset/Department="Planning & Development" and
/dataset/Status="Closed"/dataset/Status="Closed (Awaiting Final Approval)")

Are you trying to say this (changes in bold)?

(/dataset/Department="Planning & Development" and
(/dataset/Status="Closed" or /dataset/Status="Closed (Awaiting Final Approval)"))

 

 

From your post, these items (highlighted in bold) appear to be missing something because you have two evaluations without a beak between them:

(/dataset/Department="Planning & Development" and
/dataset/Activity_List="Inspection - Outside Concerns") or
(/dataset/Department="Planning & Development" and
/dataset/Activity_List="Inspection - Routine") or
(/dataset/Department="Planning & Development" and
/dataset/Status="Closed"/dataset/Status="Closed (Ends Pocess)") or
(/dataset/Department="Planning & Development" and
/dataset/Status="Closed"/dataset/Status="Closed (Awaiting Final Approval)")

((/dataset/Department="Planning & Development" and
/dataset/Activity_List="Inspection - Outside Concerns") or
(/dataset/Department="Planning & Development" and
/dataset/Activity_List="Inspection - Routine") or
(/dataset/Department="Planning & Development" and
/dataset/Status="Closed"/dataset/Status="Closed (Ends Pocess)") or
(/dataset/Department="Planning & Development" and
/dataset/Status="Closed"/dataset/Status="Closed (Awaiting Final Approval)"))

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replied on June 30, 2022

OMG!  That was it!  Thanks, Matthew!  I did not notice that I messed up those lines when I altered the closed variables statements!  I now have a test working it's way into the subprocess!

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replied on June 30, 2022

Sometimes it just helps to have another pair of eyes. cool

I'm glad that fixed it.  Have a great day!

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replied on June 30, 2022 Show version history

So right!  Thanks!!

For anyone else looking for these types of options, this is working:

((/dataset/Department="Planning & Development" and
/dataset/Activity_List="Inspection - Outside Concerns") or
(/dataset/Department="Planning & Development" and
/dataset/Activity_List="Inspection - Routine") or
(/dataset/Department="Planning & Development" and
/dataset/Status="Closed (Ends Process)") or
(/dataset/Department="Planning & Development" and
/dataset/Status="Closed (Awaiting Final Approval)"))

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replied on June 30, 2022

Please consider marking the question as answered.  Thank you!  wink

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replied on June 30, 2022

Done.  smiley

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