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How To Open Laserfiche Web Access Config Page If Any reason you get Lock out while Configuring Directory Server

Web Client
Updated September 15
posted on June 28, 2022

If for any reason you get lock out of the Web Access config page while configuring Directory Server then try the following workaround instead of having to uninstall/reinstall Web Access:

 

1. Go to C:\Program Files\Laserfiche\Web Access\Web Files\Config. Locate WebAccessConfig file and search for LFDSSettings Enabled block. Change from True to False.

 

2. Go to C:\Program Files\Laserfiche\Web Access\Web Files\web.config. Locate the authentication block in web.config, and change the mode variable to Windows. This will allow you to access the web client configuration page using Windows authentication, so that you can correct your configuration
 
if you don't know the above trick you might endup uninstalling and installing Laserfiche WebAccess in order to get fresh Laserfiche WebAccess/Webclient Configuration Page.
 
 
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replied on September 15 • Show version history

There is a Configuring Single Sign-On for Laserfiche Web Products whitepaper that has these instructions:

If you misconfigured SSO for the web client but also selected Only sign in with SSO, you may lock yourself out of the web client configuration page. To resolve this issue, you can manually edit WebAccessConfig.xml, which is located in the Web Files\Config subfolder of your web client installation folder, for example at C:\Program Files\Laserfiche\Web Access\Web Files\Config.

If you had specified an incorrect URL for the STS instance you want the web client to connect through, correct this by changing the IssuerUrl variable in the LFDSSettings block in WebAccessConfig.xml.

If you are not sure what was misconfigured and want to re-enable access to the configuration page to troubleshoot, do the following:

  1. Change the Enabled variable in the LFDSSettings block to "False".
  2. Find the web.config file in the Web Files subfolder of your web client installation folder, for example at C:\Program Files\Laserfiche\Web Access\Web Files\web.config.
  3. Locate the authentication block in web.config, and change the mode variable to "Windows". This will allow you to access the web client configuration page using Windows authentication, so that you can correct your configuration.
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replied on September 15

Are there any updates to this method for Web Client 12? The "WebAccessConfig.xml" file no longer has that relevant line for LFDSSettings.

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