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Question

Cloud - How to unlock all items locked by me?

asked on June 27, 2022

Cloud locks entries like crazy for me and I have thousands of entries locked by me somehow when I am trying to modify template data over large quantities and it errors.  How do I tell the system to unlock anything I have locked?

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Replies

replied on June 29, 2022

Are these entries left locked as a result of creating them with the import API when failing to set metadata? 

Or are the entries already created and metadata is set later with

If it's an API related question it would be nice to have it under the Laserfiche API category, otherwise we can only guess this is API related.

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replied on June 29, 2022

It is just while trying to update metadata fields on hundreds of documents. I choose something like 300 documents, select to Show Fields, then change the value I want to change for all and I get prompted every time (the system detected changes to the files your currently viewing do you want to reload?) It does not matter if I say Yes or No to this prompt, it locks all the files by me so I can't even try again.

Eventually I found I could do it if I only selected 70 at a time, but I had 1500 to do.

I have done this many times in on prem systems without an issue, it is simply updating a single field across a large number of entries, but field data is small and easy for a computer to handle.

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