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Question

Find User Activity - Laserfiche Directory Account

Workflow
Updated June 24, 2022
asked on June 23, 2022

Hey,

I'm trying to search for a Laserfiche Directory Account in Workflow using the Find User activity in Workflow but it returns no users.

If you search for a group the user belongs to (using the Find Group activity) - the user exists.

Thanks!

Dom

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Replies

replied on June 23, 2022 • Show version history

Edit. I believe this user cannot be found because the Organisation does not match the Laserfiche Server Organisation configured in the Directory Server. Other Laserfiche Directory Accounts can be found.
Note. It's an Admin account we have assigned to ROOT in Rio for accessing multiple sites.

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replied on June 23, 2022

Has this user ever logged into the repository?

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replied on June 24, 2022

Via Web Client, yeah. It's a support account used daily! yes

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