The customer need to protect and encrypt the files on Laserfiche system as per cyber security regulations, and based on Laserfiche help files, it is strongly recommended to use third-party encryption software instead of Laserfiche volume encryption for live volumes.
So they are seeking for a recommendations from Laserfiche about some of these software which are working perfect with Laserfiche system.
Also there question how Laserfiche is dealing with encrypted files by other software (how it will display and edit an encrypted files by non-LF software?)