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Question

Question

SDK 10.2 Cannot connect to Laserfiche Cloud (Status code 401)

asked on May 25, 2022

Hello. Is there a know issue with connecting to Laserfiche Cloud using SDK 10.2. The code has been working for a long time and then as of yesterday, I am getting this error message when it tries to connect.

"Authenticating with the account control system failed. Status code=401"

                CloudTicketRequestSettings cloudTicketSettings = new CloudTicketRequestSettings
                {
                    AccountId = AccountId,
                    UserName = UserName,
                    Password = Password                   
                };

                CloudTicket cloudTicket = CloudTicket.GetTicket(cloudTicketSettings);

                session = Laserfiche.RepositoryAccess.Session.Create(RepositoryHost + ".laserfiche.com", cloudTicket);

 

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Answer

SELECTED ANSWER
replied on May 25, 2022

The password was changed without my knowledge.

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