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Question

Question

Forms 10.4.5-Added Rule Not Showing

asked on May 25, 2022

Hello,

Customer reached out with the following:

I created about 8 business rules and saved the business process.  After switching to Layout and back to Business Rules, I noticed that the rules no longer displayed.  I re-added one of the rules and received the error below.  

As you can see below, there is only one rule but the warning states it conflicts with the same rule. 

Anyone else encounter this issue?

Appreciate the feedback,

Jeff Curtis

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Answer

SELECTED ANSWER
replied on May 26, 2022

For the warning message, you can check whether same field is actually used in the criteria and target of the field rule as below.

For the issue the field rules disappear, it may because the field rules was not saved successfully, otherwise you can use following query to check whether there are field rules saved in the database(replace the {form_id} with the number you get from the URL when you open the field rules page of the form):

 select * from [cf_rules] where form_id={form_id}

 

 

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Replies

replied on May 26, 2022

Thanks Xiuhong,

This helped the customer resolve the issue, as it was a rule conflict

Jeff Curtis

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