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Question

Silent Install for Laserfiche Client

How To
Updated May 26, 2022
asked on May 24, 2022

Hi, when we are using a script to do unattended install for LF client upgrade, using silent command, the installation is freezing.  If we do manual install on the same workstation, following error is being generated a about some applications needs to be closed prior to the install.  Is there a way to ignore this when you're doing unattend install? 

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Replies

replied on May 25, 2022

Hi Ajanthan,

Installers getting hung up on what should be unrelated Windows processes seems to be somewhat common. I'm not aware of a way to ignore the error for an unattended install. However, I would recommend trying restarting the machine before running the unattended install script. While I know that's inconvenient, in my experience, running the install after a restart usually avoids the process conflict errors you're seeing.

@████████?

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replied on May 25, 2022

We did that and it didn't work.  Also, tried the Remove command and it asks to terminate some dependent process as well.  I have suggested killing related tasks process before the installation using a script.  The customer is testing it.  The unattended script acts differently for different workstations. 

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replied on May 26, 2022

Okay, I hope that works out. I did a bit of research and it seems that MSI installers unfortunately do not have a command line flag available to ignore those errors.

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replied on May 26, 2022

Thanks!

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