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Question

Forms appears to be looking for a path that does not exist

Forms
Updated May 23, 2022
asked on May 23, 2022

I am getting a POST https://X/Forms/api/routing/save 403 error when trying to save in Forms, but when I browse the directory on any client server there is only a web.config and LfFormService.svc file. So I went to another server looking for a routing folder and it doesn't exist. Why is there no routing folder?

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replied on May 23, 2022

For API endpoints, there's no reason to expect that there is anything on disk at the location suggested by the url. If the url was returning a large block of html you might expect to find a file (e.g. in the case of aspx pages), but if the endpoint is pure code the implementation is compiled into the assembly.

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replied on May 23, 2022

Oh I am not familiar with the concept. I was thinking the / character always indicated a new directory on the web server.

This is tough one to troubleshoot if I can't see the file or folder it is looking for to see why IIS is throwing a 403

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replied on May 23, 2022

Depending on the underlying reason for the error, there may be a corresponding Forms Event Log message with more useful information.

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replied on May 23, 2022

Not having any luck there, seems the problem happens client side in the browser only, like IIS is blocking access to this resource

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replied on May 23, 2022

Hmm, this is ringing a vague bell about a potentially similar sounding (and rare) issue we fixed sometime in the last year. What version of Forms?

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