Access Denied [9013] /laserfiche/DocumentService.ashx/GetSecurity

replied on May 16, 2022

Change the log level in the configuration page to avoid having these informational errors show up in the event log:

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replied on May 16, 2022

To add to this, Laserfiche Server throws error code 9013 when someone tries to access something within an repository they don't have permission to do. For example, attempting to open a document they have Browse but not Read permissions on.

Like Robert mentioned, it's an informational message that a user encountered said error. Not something to "resolve".

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replied on May 16, 2022

Is the logging level able to be changed in a config file?

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replied on May 16, 2022

Yeah, it's in "C:\Program Files\Laserfiche\Web Access\Web Files\Config\WebAccessConfig.xml" under node:

<LoggingOptions>
<EventLogLevel>CRITICAL</EventLogLevel>

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replied on May 17, 2022

The log level in the WebAccessConfig.xml file is already set to CRITICAL.

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replied on May 17, 2022

Are you seeing a lot of these errors? They shouldn't be showing up unless the log level is Informational or Debug.

The event log messages at Informational/Debug log level can be ignored, they do not represent actual errors and are there for debugging purposes.

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replied on May 17, 2022

Within the last 24 hours it appears in the log file ~195 times.

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replied on May 17, 2022

I would consider enabling Audit Trail logging for failed attempts if not already in place, then running an audit report with a "Succeeded = False" filter to see who is triggering the 9013s and on what.

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Access Denied [9013] /laserfiche/DocumentService.ashx/GetSecurity

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