Discussion

Feature Request: Task Reminder Email Time-window

Feature Forms Version 11

Updated April 29

posted on May 5, 2022

Where the current built in email reminders in version 11 that can be enabled have the option of "Exclude Weekends", it would also be nice to set a time window to also exclude.

For example, we have a reminder for wire transfer approvals that fires off every 30 minutes till approved. I would like to have the option in addition to "Exclude Weekends", to Exclude Non-Business Hours of 5PM-6AM, so that way if a less important wire transfer is sitting overnight, our user's inboxes are not getting filled with reminder emails.

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replied on April 29

I discovered that if you check the "exclude weekends" box the calculation for the intervals then turns into business days instead of move the date to the next weekday - so weekly now becomes "5 days" instead of "7 days". Some sort of business hours setting for the entire organization may be helpful to personalize when notifications sent easier.

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replied on April 29

I'd like to bump this up, too. Middle of the night notifications are upsetting users.

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replied on October 7, 2024

Mine are occurring at midnight.... I would also like to bump this request.

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replied on February 19, 2024

Hi Drew,

We have a feature request[ID:497413] for this, but I can't guarantee you when it will be supported.

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replied on February 9, 2024

I just wanted to bump this feature request. Coincidentally, it is also for an EFT/wire transfer request. Our interval is currently every 2 hours. We would also appreciate this feature so that people aren't getting reminders at 2AM.

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Feature Request: Task Reminder Email Time-window

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