LF Windows Client-Options->File Conversion-All Extensions removed getting added back in....

asked on April 11, 2022

Hello,

We have a customer who has removed all of the extensions from User's LF Windows Client->Options->File Conversion settings, but they have found that documents were brought in by some of these users with the extensions converted and when they checked their option settings, they showed the extension listed again.

Customer believes the user(s) did not add them back in.

If it was not human interaction, what would cause this extensions to show in the list again??

I think the only thing that would add them back would be an uninstall/reinstall or possibly Client version update.

I tested removing all extension and ran a repair of my LF Windows Client, but that did not add the extensions back in.

I know these can be set in the Web Client, but customer states users only use the LF Windows Client

Appreciate any feedback,

Jeff Curtis

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replied on April 12, 2022

Hello Brian,

Thanks for the update.

I don't believe they share accounts, but if multiple users log into the same laptop and if one user possible added the extensions in would that hold for any other user who logs into that Laptop?

Thanks,

Jeff Curtis

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View 9 previous replies

replied on April 14, 2022

The attributes are stored per-user in the repository. So same laptop wouldn't explain it, but same repository login credentials could.

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replied on May 2, 2022

Hey Brian,

Thanks for the last post.

Is there anyway an LF Admin can permanently disable the File Conversion option for a user?

Thanks Again,

Jeff Curtis

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SELECTED ANSWER

replied on May 3, 2022

This is one of the settings that is covered by "settings lockdown" https://www.laserfiche.com/support/webhelp/laserfiche/10/en-us/administration/#../Subsystems/LFAdmin/Content/settings-lockdown.htm

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replied on May 3, 2022

Thanks for URL Brian

So I tested this on my system with my "Test User" setting the attribute as follows in the "Everyone Group" but the Test User can still access the File Conversion list and add/remove extensions.

I think I set it right. The SID was pulled from the dbo.trustee table for the user.

Would you be able to test yourself for me, when you have a moment, and see if it works for you?

Thanks Again,

Jeff Curtis

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replied on May 9, 2022

Checking back on this to see if anyone has gotten what I tried to work??

Thanks,
Jeff

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replied on May 10, 2022

The way I read the documentation, there are only 5 "Categories" that can be used. Per the link from @████████ above:

The following settings categories can be locked down:

SearchSettings
DocViewPanes
AnnotationStyle
QuickSearch
AdvancedImport

In your Lockdown attribute, you list "ImportConversionList" and that is not one of the 5 "Categories". Try using "AdvancedImport" instead of "ImportConversionList".

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replied on May 10, 2022

I think you want the string representation of the sid, which would be something more like "S-1-x-y-z".

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replied on May 11, 2022

Hello Brian,

So given the SID format, I take it this can only work for Windows Accounts?

The SID format I used was pulled from the dbo.trustee table in SQL.

@bert-Thanks for the note.

Jeff Curtis

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replied on May 11, 2022

In the same documentation that @Brian McKeever linked to has a line that tells you how you can get the user/group SID.

The SID of a user or group can be obtained by exporting the trustee definition; the SID is listed in the resulting XML.

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replied on May 11, 2022

Bert-Thanks...now just need to figure out how to do that

Jeff

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replied on May 11, 2022

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replied on May 11, 2022

Thanks Bert and Brian

With both of your help I was able to use the AdvancedImport option with the SID for the test account and now the option to add file extension is greyed out.

Thanks Again

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LF Windows Client-Options->File Conversion-All Extensions removed getting added back in....

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